Faced with the development of new electronic communication tools, it is necessary to pay special attention to the protection of privacy.

This is why we are committed to protecting the confidentiality of personal information we collect and respect the provisions of Bill C-28 that protects the public against abusive practices.

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This statement details the obligations of the SHDM for that purpose and covers the activities of the websites and, the Facebook pages of the Accès Condos projects, and any platform that could be developed online in the future.

Our commitments

Data collection and management of personal information

The SHDM offers people the option to subscribe to one of its newsletters by filling out a form. By registering their email, the users give express consent to receive information on the various projects of the SHDM.

As part of the process of subscribing to one of its newsletters, or participating in a contest on one of its sites or Facebook pages, the SHDM requests certain personal information through a detailed form. It uses the information thus collected for statistical analysis and the development of relevant products in affordable housing.

Note that the SHDM does not collect online any information related to a financial transaction (credit card number or other banking data) or to an identity check (social insurance number or driver’s license). Where appropriate, the information transferred through its platforms is encoded,

Moreover, the only cookies (or other application installed on the visitor’s computer) that the SHDM uses, is solely to customize the visitor’s experience. These files are neither shared nor stored.

Data exclusivity and anonymity

The SHDM does not sell personal information collected through subscriptions to its newsletters. The SHDM does not share any statistical information of traffic, except for purposes of navigation and traffic analysis, and optimization of the website. This is done in a manner that protects the identity of Internet users.

All sociodemographic data is for the exclusive use of the SHDM and is analyzed anonymously.

Data safety and protection

The collected personal information is stored in a secure environment and employees who have access to it are required to respect its confidentiality.

To ensure the security of personal information, the following measures are implemented:

  • Network monitoring software provided by the web host;
  • Automatic backups;
  • Firewalls.

The SHDM systems are regularly updated in order to meet evolving standards recognized in the field thus ensuring the confidentiality of transactions. However, as no mechanism offers maximum security, some risk is always present when transmitting personal information over the Internet.

Right of access and withdrawal

How to unsubscribe

A right of withdrawal as regards personal information is available to each of the subscribers to our newsletter via the MailChimp platform. The right of withdrawal is defined as the possibility for users to request that their personal information no longer be included, for example, in a mailing list.

To unsubscribe from our newsletters, subscribers simply need to click on the unsubscribe link appearing at the bottom of every email. The unsubscribe link is also present in the registration confirmation email sent after the initial registration.

You can also unsubscribe by clicking on of the two following links:


Access or deletion of data

In addition, the right to access and correct data is available to the persons concerned who wish to view, edit and even delete the information about them.

A written request to the webmaster by email or by mail allows the persons to exercise that right.

By email: [email protected]

By mail: To the webmaster – SHDM – 800, boulevard De Maisonneuve Est, bureau 2200 – Montréal (Québec) H2L 4L8

Processing each request requires a maximum of 10 business days.